@dust2dust
Yes that is what I am thinking has happened. The second "no reply" PAT text Jake's me think the previous carrier is holding the number in limbo waiting for the customer to call and take over the account or maybe the phone number has gone to the hold number pool. Hopefully the phone number wasn't released to an original provider other than the current one.
@softech
Thanks....no typo made. Whew!
@partner1
OK this is starting to make sense if the telus porting department didn't know what to do. They can't make a port request for a number that is on an inactive account. If the account owner's phone number was ported out first it can cause the account to automatically close making the second port impossible to port out without the original account owner intervening. Thats why you received the "no reply" PAT for it because you made the request but it cannot be authorized from an inactive account.
You need to call your previous provider and ask them to reactivate the account. If it's a postpaid account they should out of courtesy reactivate and just charge you another prorated day of service (or two if you wait until tomorrow) to allow you to request the port again. You should be able to do this thru the telus porting department. Reinsert the old Sim card again and reply YES to the PAT.
The sooner you get ahold of your old provider's customer service the better as I don't know how long they will hold the account and phone number in limbo. If the account was prepaid (which I doubt) but if so you would have to pay to reactivate service. Likely for 30 days unless you were with chatr and had day passes set up for $2/day service.
