09-26-2023 01:20 PM
Hi why cant I process my payment for my renewal? I need my phone to be working.
09-26-2023 01:23 PM
@ggampieris11 , do you have auto subscription turned on in the account? If you have a current payment card added to the account, you should be able to login online and do a manual renewal. Alternatively call 611 and renew that way.
