04-28-2024 05:36 PM - last edited on 04-28-2024 05:39 PM by computergeek541
I need to access my payment history from more than 12 months ago, how do I do that?
04-28-2024 06:02 PM
Hello @NMK
We've been told here time and time again that you can't get anything past 12 months. As per the other comment, reach out to a CS Agent. Please come back and let us know how far they were able to go back so we may know here.
04-28-2024 05:39 PM
@NMK wrote:I need to access my payment history from more than 12 months ago, how do I do that?
To get those receipts, you'll need to ask a customer support agent. Use the chatbot to open a ticket. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
