overcharged

[noreen2]

I purchased the $34.00 Canada-US plan and now my account is showing $39. why the difference?

[noreen2]

I had a $34 plan and now my account is showing $39. Just looked at my account. So it should be $34 plus tax.

[softech]

@noreen2 

didy you have a $39 plan before?

try login My Account again using Incognito mode, just in case it is a cached problem. check the plan details

Also, as said, check the transaction history https://myaccount.publicmobile.ca/en/account/payment/payment-history

[noreen2]

I purchased the $34 a month plan but my account now says current subscription is $39. what is goung on

[Chalupa_Batman]

Hello @noreen2 

Could they be taxes?

Also, if you've been with PM a while, you use to have legacy rewards, those were taken away from us so no more discounts.

[softech]

@noreen2 

is that a new activation?

There is no $39 plan at the moment.   

And remember, PM charges you tax on top of the plan price.  So, your credit card should show $34+tax

And login to My Account, Payment history, it will show you the  transaction details