over charged my account

[David16]

My account payment was set for auto-payment. on Jan.15, 2021, charged my credit card $8.96, but in my account payment record is $8.00. same as on Feb.14, charged $14.56, but in my account record is $13.00. So, my account was overcharged $0.96+$1.56=$2.52. Please give this amount back to my credit card and don't overcharge me again. Thank you. David.

[kb_mv]

@David16 As others have noted you do have to pay tax on the charge so although the plan renewed with $8, to add that your CC was charged $8 PLUS tax. Paying tax is the norm.

[darlicious]

@David16 

I'm afraid if you want those monies back you would have to file your tax return and see if your income qualifies you for a gst refund. Provincial taxes are harder to acquire a refund its best just to pay them.

[Gunner123]

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@David16 wrote:

My account payment was set for auto-payment. on Jan.15, 2021, charged my credit card $8.96, but in my account payment record is $8.00. same as on Feb.14, charged $14.56, but in my account record is $13.00. So, my account was overcharged $0.96+$1.56=$2.52. Please give this amount back to my credit card and don't overcharge me again. Thank you. David.

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@David16  hi your cc is charged taxes!!

[HALIMACS]

@David16 

Public Mobile charges taxes which are on top of plan amounts and payments showing on their self-serve pages.

That's what the 'extra' charges are.  

This is a common question and good on you for observing this - means you're paying attention.

Welcome to Public Mobile!!!