number tranflsfer

[simbarider]

how to confirm number porting to public mobile?

[Epic]

If you are porting your number into public mobile from your previous service provider. you should receive the confirmation text message from your previous service not from public mobile. Your previous service should still be active when you transfer your number into to public mobile. It should be very easy and quick. It took me a few minutes today.

[simbarider]

I reboot my phone but i didnt get sms with confirmation of transfer, and i cannot find support call center number…

[Phil_Adelphus]

@simbarider   Do you mean you can't find @hTideGnow 's message to you with the phone number to call for porting?   If that's what you mean look for an envelope symbol at the top right of this page.  If you don't see an envelope tap on the profile picture/avatar and a list will drop down where you will find Messages.

If that's not your problem an you give us more details of exactly what you need help with?  Have you started an account with Public Mobile and are having trouble bringing your old number over, or are you asking if you can transfer your number?

[simbarider]

I cannot find they support mobile(

[hTideGnow]

Hi @simbarider reboot phone Friday, check if inbound calls coming to PM sim card, if not, it is not done

Or you can put old carrier sim card back in phone, if still works, then port not done 

You can check with PM porting support team and confirm.   I will send you the number to PM Porting support team  Please check your community inbox