6 hours ago
it has been 11 days paying for a service i can not get,a text was sent to me that an agent would call me but that was 6 days ago and still nothing,is customer service this bad?
5 hours ago - last edited 5 hours ago
@Incorrect1 no, it's usually not.
Try reaching out to them again and keep an eye on your inbox for notifications of a new message from them:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)
5 hours ago
have you opened a ticket with PM support yet? did you check if PM support replied yet?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
but it has been too long, better to send PM support another message