No service

[Doto]

I have reset phone, checked all settings, still cannot make or receive calls

[hTideGnow]

hi @Doto 

maybe you are affected by the 3G shutdown that is going on now

what phone do you have? and which province?

first, check if your phone can use VoLTE using the IMEI checker here:
https://www.publicmobile.ca/en/get-help/articles/volte

[hairbag1]

@Doto 

use a laptop to sign in to your acct to see current plan status. When was regular plan renewal scheduled...maybe renewal failed do to non-pay (autopay failure). Let us know if your acct us Suspended and we can give suggetsions.

added...likely the VoLTE issue fershur.