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no internet

HRHerr
Great Neighbour / Super Voisin

I checked my plan, I have 3GB data left. I have removed the sim for 5 minutes, when I put it in no change.  I've had my same phone on the same plan for 6 months. I am in a different city. What can I do to restore access to data?

6 REPLIES 6

darlicious
Mayor / Maire

@HRHerr 

Often having set your data limiter is the culprit. But  it's better to have the ability to reset your data limit to continue using data rather than find out you have used all your data by an errant app or disconnecting from wifi accidently.

Anonymous
Not applicable

 @HRHerr : There seemed to have been a data outage in some places overnight. Seems a restart got it going again when it got fixed. Of course turning on data always helps. 🙂

@HRHerr 

Sometimes the cell phone gremlin does that once in a while. 😉

It looks like PM's self-serving approach works very well!! 🙂

Great it is not much complex issue.

case closed  🙂  

 

No worry.. this thing happens.  As long as it all works out in the end.

 

HRHerr
Great Neighbour / Super Voisin

I just figured it out. Somehow I had turned off mobile data on my sim cards And mobile data settings.

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