no incoming voip call (from freephoneline.ca)

[Benno]

Yesterday I sucesfully ported from Lucky Mobile to PM. I received a text from PM  that the porting was completed. Calling my ported number from another cell phone or landline works (texting as well) except when calling from my voip line (that acts as a landline), which is freephoneline.ca, it rings and rings....

I looked for an answer in the "community" but the few voip issues did not seem to be resolved and/or answers my question.

Please Help!

Benno

[yever]

@Bennothanks for the info.

[Benno · Accepted solution]

Yes, I did get it resolved; I searched the Freephoneline "forum" and found a simalar. There I found how to submit a "ticket" (you have to be specific on the inquirie). Freephoneline issued a ticket number and responsed wihtin an hour and mentioned that sometimes it can take up to 72 hours for providers to inform all carriers.

72 hours after the porting I could phone from my freephoneline to my PM mobile!

http://forum.fongo.com/viewtopic.php?f=8&t=19033&p=74670&hilit=no+calls+to+public+mobile#p74670

[Sometimes we just help ourselves ..........  Luddite]

[gblackma]

@Luddite is the one to ask based upon the previous answers. @yever needs your help here .

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@yever wrote:

@Benno 

did you get it resolved. I think I am having the same issue with incoming call from freephoneline. thx

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[yever]

@Benno 

did you get it resolved. I think I am having the same issue with incoming call from freephoneline. thx

[Luddite]

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@Jb456 wrote:

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@Benno wrote:

No sure how do send you a private message with my mobile number. Pls advise

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Click this link to reach @Luddite 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/3757

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@Jb456 Thanks, we connected. 

[Jb456]

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@Benno wrote:

No sure how do send you a private message with my mobile number. Pls advise

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Click this link to reach @Luddite 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/3757

[Benno]

No sure how do send you a private message with my mobile number. Pls advise

[Luddite]

@Benno I have no idea really but suspect its a voip carrier issue. If you would like to try an experiment send me a private message and I'll call you on my Fongo mobile account.