05-04-2023 06:59 PM
My account page indicates I have 13+ gb data but I cannot use use it. Why? I'm on the 4h network. Is it down?
Solved! Go to Solution.
05-06-2023 02:14 PM
Rebooting the cell resolved the issue.
05-04-2023 07:45 PM
@wolverine4099 you could be seeing old cached usage. Please login My Account using Incognito mode to get the correct usage
also, disable the Mobile data limit on your device if it was enabled
