new phone order

[prairieweave]

I ordered a pre-used Apple phone on 26 June.  How long does it take to receive? How does it get shipped?

[darlicious]

Didn't this thread already have a solution?

Oh well then I guess @prairieweave you have another week to go then.....

[softech]

@prairieweave  Phone order could be around 2 weeks.   Maybe wait  at least a full week before checking with Mod.   🙂

[darlicious]

@prairieweave 

Looks like you have up to another week til you get delivery.

• Your order will ship via Canada Post or UPS and you should receive your order within 10 days. Once your order has been shipped, you will receive an email with a tracking number; you can track your Canada Post package here, or your UPS package here.

[Anonymous · Accepted solution]

i think is take it about 3 week, but if you can Submit a Ticket To Customer Service by Moderator Team, with your order number the told more info.

Only one way to solve your issue , explanation to customer service by Moderator Team

and the are nice service Team the will help you 100%.

Here’s how to contact customer service by Moderator Team,

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click HERE to get started.
• or you can send a private message to Moderator Team  by Click HERE. 
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your account number,
  
• your phone number,
• your account 4 digit pin,
• your Email address,
• explanation to them nice Team and nice service.

      Good Luck