new SIM card, Transfer a phone number and add it under the existing account

[RalphB]

I need to receive a new SIM card, Transfer a phone number from Virgin to Public and add the new number under the existing account. 

Please advise as soon as possible. 

[RalphB]

I will reach out once the sim card is delivered if i have any issues. Thank you so much.

[BKNS27]

@RalphB 

Please note that you can’t have 2 numbers/accounts/activate SIM on one existing account.

You will need a new email address and you can use the same password for the second account. Remember to use the referral code of the first account when activating the second account.

[softech]

@RalphB 

you can get a new sim card from:

• Amazon.ca:  https://www.amazon.ca/gp/product/B06X9ZGDWG/   (Best and Quickest option, Free Prime next day shipping)
• local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/pick-up-SIM (call ahead to confirm availability ) 
• Via your My Account: https://www.publicmobile.ca/sim-card   or via PM app's Account page(Delivery could take anywhere from 5 days to 3 weeks)

Once you got the sim card,

If you are new subscriber: download PM app and start activation there.  You can request porting after the payment step
If you are existing subscriber:  Login My Account or the app, go to Profile (or Account) and update the sim card number first.  Reboot phone and test the new sim card.  After confirmed the new sim card works, then login My Account or App again and request Transfer Phone number from the Profile (or Account) page