08-11-2022 08:43 AM
I got a notification via text about a new offer 6GB at 4G speeds for $45. When I login in to my account to make the change I don't see this offer as an option to select. Anyone have any insight?
08-11-2022 10:14 AM
Plans are sorted by price and to scroll through them use small arrows on the right hand side.
08-11-2022 08:49 AM
Thank you! That's it, I didn't see the arrows
08-11-2022 08:45 AM - edited 08-11-2022 08:46 AM
@bradtrecartin I checked my self-serve My Account and see the $45 6GB plan at 4G speed.
There are yellow arrows on the far right on Desktop mode, or at the bottom on Mobile mode, did you click the arrows and scroll all the plans? They are sorted by plan price
If you really don't see the new plans. It could be a cache issue. Please try to use Incognito mode or another different browser (Edge/Firefox/Chrome) and see if you can see the new plan