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network outage in East Vancouver?

shai
Great Neighbour / Super Voisin

Hi

 

My service has been patchy and now non existant in the V5T area in East Vancouver BC. Please check?

6 REPLIES 6

softech
Mayor / Maire

@shai   there is no confirmed outage from Telus at the moment:

https://www.telus.com/en/nu/outages

 

Try to change your Preferred network type to 3G Only and see if it helps

Also, reboot the phone  and see if it works

 

do you have another friends/family with PM and experience the same issue?

darlicious
Mayor / Maire

@shai 

My services work fine and I'm one block from Dude Chilling Park. All your services or just calling?

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Namu
Great Citizen / Super Citoyen

so am I service good

darlicious
Mayor / Maire

@Namu 

Hey neighbour! We will have to get together with the OP and have a drink with the "dude chillin' in tbe park"! We can probably find @shai  easily enough....they are the person walking around saying "Can you hear me now?"

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #.

Namu
Great Citizen / Super Citoyen

hilarious

JL9
Mayor / Maire

Have you had any service issues in the past? What phone do you have?