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need to re-trigger the porting process, please help!

willwang
Great Neighbour / Super Voisin

Hello Guys!

I missed the SMS which Fido sent to me during the process of transferring my number from Fido to PM.

Now I need to re-trigger this number transfer process, but I can NOT submit a service ticket due to system error. Could anyone told me what should I do or Who I can talk with to solve this problem?

Thanks.

6 REPLIES 6

hairbag1
Mayor / Maire

@willwang 

on a couple of occasions, you've been given direction / suggestion,  complete with a number to call for port assistance....have you tried calling that number yet ? Let us know if you're still having trouble and we can provide other guidance.

hairbag1
Mayor / Maire

@willwang 

I just sent you a message with a number to call for help porting in. Check the little envelop icon on top right side of page.

kb_mv
Mayor / Maire

@willwang Check your messages folder in a minute, I'll send you the number to call. Can't post it onlline.

willwang
Great Neighbour / Super Voisin

Hi, could you send me the number of the porting department? I need to contact them too.

willwang
Great Neighbour / Super Voisin

Hello, could you send me the number for live support please? I need to re-trigger the port request too.

willwang
Great Neighbour / Super Voisin

Hello!

Could you please send me the number of PM porting support? I missed the text and need to ask them to re-trigger the porting process, so I can get the text again. 

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