05-06-2024 11:15 AM
from my account and bill info seems I can not find my month loyalty and $3 monthly refer 3 friends and 2$ auto pay reward. can any one help me to check ?
05-06-2024 11:55 AM
The ones that don't visit here often are getting a big surprise on their renewals.
05-06-2024 11:30 AM
The new rewards has started so no more auto pay and loyalty rewards.
You get 10 points once a year and 5% back in points moving forward. As well as any referrals points that you will earn when your subscription renews.
You now have to cash in for $15 off your bill, it does not happen automatically anymore.
05-06-2024 11:19 AM - edited 05-06-2024 11:20 AM
@Hmnhkq Yes because everyone’s being moved to the new point program this month . Means no more $2 auto pay instead you get 5% back on plan spend . Also instead of loyalty rewards every 30 days you will now only get 10 points once a year on your anniversary date . Going forwards you will pay your bill in full and then earn the points . Any friend referrals will keep same value 1point for each friend every 30 days . Once you have 15 points you can redeem $15 off your bill from the rewards portal . This will in effect cost you extra $60 a year if you were maxed out on loyalty rewards on the old system
05-06-2024 11:16 AM
No more loyalty and autopay rewards: