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my password is not working online. account disabled

bashorun53
Great Neighbour / Super Voisin

i need to activate my account its disabled how do i do that

3 REPLIES 3

CET_GUY27
Model Citizen / Citoyen Modèle

If this is the case (that your account was inactive for 90+ days and was cancelled by PM), then your previous history no longer exists with PM and you will need to register for a beta invite as a new customer here: http://publicmobile.ca/en/on/beta 

chukdefatey
Deputy Mayor / Adjoint au Maire
Exactly what the above poster said. You probably didn't pay for 90 days which is why your account got canceled

Griff
Town Hero / Héro de la Ville

Why is it "disabled"?

 

If an account is inactive for over 90 days it is cancelled, if that is the case you would have to re-join Public Mobile as a new customer with the new rate plans.

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