my free add ons will I lose them if I switch plans

[old-Shirley]

I have lots of free add-ons  right now. I found a better plan for $1.00 less with more data and both Canadian and US minutes. Will  I loose all the free all the free add-ons I have earned as a loyal customer

[hairbag1]

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@old-Shirley wrote:

Her my free add-ons

Add-Ons Usage

240 GB Data

Loyalty Bonus 240GB

240 GB Data left

0/150 Days Left

0.0%Used

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@old-Shirley 

the Loyalty Bonus 240GB's set to expire tonight...you haven't used any of it so far.

edited

[Chalupa_Batman · Accepted solution]

Hey @old-Shirley 

I have switched plans 5 times in 5 years. I still have all of mine. See...

Just know this. If you do get a Canada/US plan, when you call the US, you won't use any of these bonus minutes.

[old-Shirley]

Her my free add-ons

Add-Ons Usage

0.0%Used

1 GB Data

1GB Promo

1 GB Data left

0.0%Used

1 GB Data

$0 Free Holiday Giveaway: 1GB Add-on

1 GB Data left

0.0%Used

2 GB Data

$0 Holiday Giveaway: 2GB add-on

2 GB Data left

0.0%Used

2 GB Data

2GB one-time data bonus

2 GB Data left

0.0%Used

2 GB Data

2GB one-time data bonus

2 GB Data left

0.0%Used

240 GB Data

Loyalty Bonus 240GB

240 GB Data left

0/150 Days Left

0.0%Used

400 Minutes

$0 Free Holiday Giveaway: 400min INTL Long Distance (incl CA & US)

400 Minutes left

0.4%Used

500 Minutes

$0 Free Holiday Giveaway: 500min INTL Long Distance incl CA & US

498 Minutes left

0.0%Used

500 Minutes

500 one-time Int'l LD bonus

500 Minutes left

0.0%Used

500 Minutes

500 one-time Int'l LD bonus

500 Minutes left

[eddieO]

@old-Shirley The only add-on you will likely lose is the good will data that was given when legacy customers were switched to the new points system but those should be either expired by now or very close to it

[Handy1]

@old-Shirley  You won’t lose the holiday bonus data add ons , but you will possibly lose the expiring 150 day bonus data add on if your downgrade plan price