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lindachelsea
Great Neighbour / Super Voisin

why has my payment gone up

5 REPLIES 5

Pissoff23
Good Citizen / Bon Citoyen

Or maybe finding a new provider.

 

Chalupa_Batman
Mayor / Maire

Hello @lindachelsea 

Sadly Public Mobile no longer wishes to reward their loyal customers. They removed the Legacy Rewards program and moved everyone to the much lesser valued Public Points. They didn't even have the ethical courtesy to switch us to an even even system. Meaning we'd get the same value in Public Points that we had in Legacy Rewards. So instead of getting the $120 you were getting every year, now you're only get $10. Nice isn't it?

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Pro...

 

Pissoff23
Good Citizen / Bon Citoyen

 My bill also increased this month. I' m not happy.

asiaminor2k
Great Citizen / Super Citoyen

You were *force migrated* to the (universally bad) Points system at some point so no more benefits from the old Rewards system.

15 points required for $15 bill credit.

- Sign in to https://myrewards.publicmobile.ca

- Browse Catalogue

- $15 Bill Credit

Rastin
Model Citizen / Citoyen Modèle

The Loyalty rewards have come to an end all customers have been move to the new points. You will be paying full price for your plan

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