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mobile network is unavailable

stalod
Great Neighbour / Super Voisin

Mobile network is unavailable. So far was OK. Cell phone does not work. Stan

3 REPLIES 3

BKNS27
Mayor / Maire

@stalod 

There could be an outage in your area. Check outage map:

https://istheservicedowncanada.com/status/telus/map 

dust2dust
Mayor / Maire

Talk in and out? Text in and out? Browse internet on cell data (not wifi)?

softech
Oracle
Oracle

@stalod sorry, what is "so far was ok"?

 

did you login to My Account and confirm if the account status is Active?

 

you tried you sim card in another area? maybe local network problemyiu tried you sim card in another phone?  Or at least please reseat the sim card

 

 

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