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mixup SIM cards numbers

Gian46
Great Neighbour / Super Voisin

activating second sim card and transferring number.... My older number was replaced on my older SIM ...

NOW I lost my number...  AAAAAAAAAAAAAAAAA on my SIM

The older SIM now have number BBBBBBBBBBBBBBBBBBB

new SIM is empty.

I would like to recover my number AAAAAAAAAAAAAAAAA

 

1 REPLY 1

hTideGnow
Mayor / Maire

HI @Gian46 

please update your post and remove the phone number.  This is just a community forum and we are just customers

With your problem, you will need PM support to help, there is a chance you will need to buy a new PM sim card.  If that is the case, ask if support agent can reimburse.  Please message them directly here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.