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i key in wrong sim card numbers

Wilcoxlakedesmo
Great Neighbour / Super Voisin

I key in wrong sim card #,

now i m with my plan phone number and when i used my other phone to call my new plan#,i even have my new voice mail box #, but i cannot dial out,

i am thinking of cancel my phone service, last night, i must be 2 tired and my eyes no good.

Thank you .

2 REPLIES 2

AK32
Model Citizen / Citoyen Modèle

dont cancel your plan yet, give PM a direct message and they should be able to help you sort it out. but if you cancel, they wont be able to do anything. You can message a customer service agent here:


https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Mayor / Maire

you don't need to cancel, PM can help to update to the correct one.   You can just message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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