cancel
Showing results for 
Search instead for 
Did you mean: 

lost phone

Rachiefitz
Great Neighbour / Super Voisin

I suspended one account because my son lost his phone. We did not find it so I want to close this account.

1 REPLY 1

softech
Oracle
Oracle

@Rachiefitz why don't you buy a new sim and use it on a replacement phone and keep the service??

if you really want to cancel, you can call 1.855.4PUBLIC and  disable Autopay if you know the 4 digits pin

if not, you can try access the system and use email to receive 2FA.  On the screen it is expecting you to enter the code, click Didn't get the code? or  Resend code and then choose Send email

if you are unable to login stillz you can ask support for help by direct message 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

 

Need Help? Let's chat.