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lost my sim card

sarj_maha14
Great Neighbour / Super Voisin

I lost my sim card, so I bought a new sim card and I need to know the steps about how to change / edit my account to activate the new sim card

3 REPLIES 3

sarj_maha14
Great Neighbour / Super Voisin

Ah ok! This was the info I was looking for! Thank you very much!

Handy1
Mayor / Maire

@sarj_maha14  DO NOT activate it log into your account profile page and sim card swap it like this or get support to do it for you 

SIM  SWAPPING  profile tabs

Handy1_0-1694020924460.png

 

Note only do this on lap top or computer/ not mobile device

 

direct link to support to help if you cannot sign in 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

dust2dust
Mayor / Maire

Don't activate. Log in to your account and change the sim in there. Have you already set up the new login system?

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