02-13-2022 11:15 AM
Hi,
I would like to have two fancy phone numbers from PUBLIC MOBILE for my new business, is there any chance to get the exact numbers I want if it is not issued to someone else ?? what is the best possible way to get one? I checked in public mobile website it's just generating only 5 random phone numbers at one selection. please help
02-15-2022 10:05 AM
Here is information about getting a receipt via the Customer Service Agents along with an example.
AE_Collector
02-13-2022 08:08 PM
@Vaishakpappu @ShawnC13 Unless you need the invoice monthly, you also can request it at the end of the year, and get the 12 month invoice.
02-13-2022 12:35 PM - edited 02-15-2022 10:02 AM
What @ShawnC13 said.
People show up here incensed that their monthly renewal failed or similar things that have put them out of service. Then they learn that to talk to a moderator can take hours and sometimes even days. They tell us how they need there phone service working NOW and all we can tell them is that we can’t help, they have to wait for a moderator and if phone service was THAT important to their business…. PM may not have been the best choice for them as it is NOT a full service company.
Also, people show up here asking how to get their official monthly bill printed out for business write offs etc. In a word, you can’t. It depends what you need exactly but there is no easy to use method to get a monthly bill or payment receipt.
AE_Collector
02-13-2022 12:16 PM
@Vaishakpappu, as others have stated PM is low cost and there is no option for that.
If these numbers are for a business, I have always said I wouldn't recommend PM if your income relies on a working phone service. I have never had nay issues with my phone service, but if something were to go down it could be down for a few hours or even days and I wouldn't risk my income on that. As well you are probably going to want a monthly invoice for your expenses and you will have to request that each month as it isn't something provided by PM.
After saying all that I am very happy with my service with PM but seeing some situations some customers have gotten into I wouldn't let my income rely on my PM service to be issue free.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
02-13-2022 11:57 AM
Unfortunately you can’t pick a custom number only ones that are available when you activate the SIM.
02-13-2022 11:23 AM
You cannot choose phone number at PM.
What you can do, start service, pick any number and then regularly check for available numbers. You can change your number 4 times per billing period.
Or, you could find somebody with 'fancy' number and buy that number from him and port it to PM.
02-13-2022 11:21 AM
Public mobile is a low cost, no frills type of mobile company. No extras like customized phone numbers.
However, from my understanding, there are online services that can help get specific numbers for businesses. There is an extra cost. You could then port that number to Public mobile.