My friend, who already opened an account with PM got her new SIM card. We tried together to activate it, but there is a problem. She logs in to her account, then it opens and we have two possibilities to choose from: resume activation, and I don't remember what is the other. We click "resume activation" and we get back on the login page. When she tried to log in again it said "email and password don't match". We tried countless times, and it's happening all the time, over and over. We spent about 2 hours trying and nothing happened. The email and password DO MATCH because she can log in once, but after it asks her to log in again, she can't! We don't type her information,an email address and a password, because they have been saved on her laptop.
Now she has paid for her plan and a SIM card, but she can't use it, can't activate her plan, and there is nobody who can speak to us and lead us, on how to do it or fix that error!
