logging in

[ariesjo324]

i forgot my username and password on my account

[esjliv]

@ariesjo324 - how long have you been a Public mobile customer? You community account was just created, so did you sign up long ago through a retail store? If so, you may not have registered for an account at that time.

If this is your case, or still having issues logging in, you can submit a ticket here to: Create My Account or forgot My Account email or password link

[DDM69]

@ariesjo324 

Make sure to store this info in a safe spot for future reference once you have found it.

[dust2dust · Accepted solution]

The username would be an email address you would have used when you signed up. Look in all your email accounts for a welcome email or other marketing and promotions emails. That would be email address username. Then you can use the reset password link to reset the password.