Forget my email I signed up with

[Rick70]

How can I find the email I signed up with.   I have tried all emails I have.   Nothing works 

[esjliv]

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@Rick70 wrote:

How can I find the email I signed up with.   I have tried all emails I have.   Nothing works 

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@Rick70  how long have you been a Public mobile customer? You community account was just created, so did you sign up long ago through a retail store? If so, you may not have registered for an account at that time.

If this is your case, or still having issues logging in, you can submit a ticket here to: Create My Account or forgot My Account email or password link

[DDM69]

@Rick70 

Try doing a search of Public Mobile for each email.  They will have sent something when you first activated your account.

More importantly...write down your email, login info and any passwords to avoid future issues. 😊

[softech · Accepted solution]

@Rick70 

If you are reaaly unable to self reset the password, PM support will be able to help

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there