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ariesjo324
Great Neighbour / Super Voisin

i forgot my username and password on my account

3 REPLIES 3

esjliv
Mayor / Maire

@ariesjo324 - how long have you been a Public mobile customer? You community account was just created, so did you sign up long ago through a retail store? If so, you may not have registered for an account at that time.

 

If this is your case, or still having issues logging in, you can submit a ticket here to: Create My Account or forgot My Account email or password link

DDM69
Deputy Mayor / Adjoint au Maire

@ariesjo324 

Make sure to store this info in a safe spot for future reference once you have found it.

dust2dust
Mayor / Maire

The username would be an email address you would have used when you signed up. Look in all your email accounts for a welcome email or other marketing and promotions emails. That would be email address username. Then you can use the reset password link to reset the password.

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