locked sim card

[Leannefaye]

 sim card is puk locked, where do i get the sim cards puk.

[softech · Accepted solution]

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@Leannefaye wrote:

sim card is puk-locked

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@Leannefaye   you have been using sim card pin for protection and you need to enter the PIN every time the phone  boots up? 

If that is indeed a sim card PUK you are looking for,  open a ticket with PM Support using this direct link:  https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[Leannefaye]

sim card is puk-locked

[Dunkman]

@Leannefaye 

What is the exact message showing on your phone?

There are various unlock codes. 

When and where did you get your phone? Is your phone locked to previous carrier?