cancel
Showing results for 
Search instead for 
Did you mean: 

is it possible to get your old number back, after you changed it??

candacesask
Great Neighbour / Super Voisin

recently changed my number, without thinking of updating my social media and other personal accounts. Now I can't log into any of them... any chance i can get my old number back??

2 REPLIES 2

HALIMACS
Mayor / Maire

@candacesask 

 

If your number was originally assigned from TELUS, Koodo, or Public Mobile, there's a chance.   Follow advice above to ask the customer support agents.

 

If from another provider, pretty well no chance.


@candacesask wrote:

recently changed my number, without thinking of updating my social media and other personal accounts. Now I can't log into any of them... any chance i can get my old number back??


There's no promises as to the possibility.  You'll need to ask a customer suport agent.  A ticket can be openeing in the chatbot.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Need Help? Let's chat.