international texting

[4siu]

suppose my plan has international texting but now it show canda-wide texting, why?

[srlawren]

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@4siu wrote:

was international text but now is Canada wide text

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@4siu it could not have changed on its own from international to Canada-wide texting.  You would have had to have initiated a plan change, and prior to Public Mobile taking away the Canada-wide texting option (grandfathering it and removing it from in-market availability).  

At this point, if you need international texting, you will need to select a new in-market plan which includes it, unfortunately.

[stonechucker]

@4siu, what are you currently paying for your plan?  Maybe there is an in-market plan that will fit your needs?

As you've been here for a while, you already know about loyalty discounts (I'm assuming you're not a Legacy or Pioneer member), and you may be signed up for AutoPay.

The plan you're on has 1GB of LTE full speed data right now, with Province-Wide calling, and your Canada-Wide texting.

You can get the following options with the following:

1 GB LTE Data, Province-Wide Calling, Internation Text - $42/30-day (minus rewards)

1 GB LTE Data, Canada Wide Calling, International Text - $47/30-day (minus rewards)

3 GB LTE Data, Province-Wide Calling, Internation Text - $120/90-day (minus rewards)

3 GB LTE Data, Canada Wide Calling, International Text - $135/30-day (minus rewards)

If you're not in need of Full Speed LTE, there are cheaper 3G Speed (throttled) plans available.

[Anonymous]

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@4siu wrote:

was international text but now is Canada wide text

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As already mentioned, if you are a long time customer then you might have selected Canada-wide texting somewhere along the way before they all became international without the choice.

Maybe you were pinching pennies at some time and so cut it back to Canada-wide.

[4siu]

was international text but now is Canada wide text

[Anonymous]

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@4siu wrote:

Had try sent text to oversea, doesnt work. Checked plan details that it shows canada wide text.

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 @4siu 

Maybe post a screenshot of your overview page so we can see what you have. Blank out personal info of course.

[stonechucker]

@4siu, I see by your community registration date of 07-30-2016, you may have been one of the last to get the Canada-Wide texting option.  I am not sure of your exact activation date, as it's not publicly available (nor should it be).  It appears you did select a plan via the builder (before ready-made plans) and got the Canada-Wide texting option.

[stonechucker]

@4siu, so you've been here for a while, on an old plan, which is no longer available for current activations.

If you need international texting, you'll need to change to a currently offered in-market plan, as there are no text add-on options at this time.

[4siu]

Had try sent text to oversea, doesnt work. Checked plan details that it shows canada wide text.

[stonechucker]

Back before the summer of 2016, PM did a plan builder overall, taking AWAY the option for Canada-Wide (only) texting, and left only the International texting option (including Canada) in the plan builder.

Only plans that have not changed to a current in-market plan from the summer of 2016 forward, could still be on a Canada-Wide texting plan still.

If you had International texting previously, you would not be able to go back to only Canada-Wide as it is no longer a plan option.

[hairbag1]

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@4siu wrote:

suppose my plan has international texting but now it show canda-wide texting, why?

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Log into My Account and Plan Details will show you what you've subscribed to. PM only offers international texting. You probable got a little confused and have Canada wide calling, but you can text world-wide.. Good luck and welcome to PM

[Wonder_why]

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@4siu wrote:

suppose my plan has international texting but now it show canda-wide texting, why?

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All PM Plan have International Texting, hope you not mean Canada Wide Calls

[austinhuang]

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@4siu wrote:

suppose my plan has international texting but now it show canda-wide texting, why?

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You could try it yourself (If you don't have one, I'll PM you my virtual US number). PM won't bill you per-usage so even if you don't have international, they'll just not send the message.

But anyway, I don't think PM or any other carrier even has Canada-wide texting. They're by default international.

[Lieux]

Are you sure it’s not canada wide CALLS and not texts @4siu ?

[will13am]

@4siu, what plan do you have?  I have only been here for about 2.5 years.  I have not heard of anything other than international text. 

Just to be sure, I went into my accounts and all show international text.