07-06-2017 11:18 PM - edited 01-04-2022 02:18 PM
I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a cellphone. if this add-on only work to international cellphone,or I have to change setting to make it work to fixed line telephone.
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01-09-2019 08:44 PM
@Slinxci wrote:I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a cellphone. if this add-on only work to international cellphone,or I have to change setting to make it work to fixed line telephone.
I think this should alredy been resolved as it was more than one year ago~
Make sure you DO NOT include the "0" for city or provincial area code;
For example, when you dial beijing (area code 010), use +"118610" not "+1186010"
For future reference of new PM members...
07-07-2017 10:39 PM
one more try to another city, also fine, +86898xxxxxxxx, pls make sure the # u dial is valid, then contact mod, good luck
07-07-2017 09:40 PM
i just tried, 01186310xxxxxxxx, +86310xxxxxxx, both are working fine
07-07-2017 12:10 PM
@jackfzhao wrote:
@Slinxci wrote:
@jackfzhao wrote:could u pls show me the format u dial?
for my example, guangzhou............0118620xxxxxxx, tianjing.................0118621xxxxxxx
I was calling Fujian provice, dial 011860591xxxxxx, or +860591xxxx, and 01186591xxxxx, no one works
that's weired, i assume u have the right addon working because u mentioned u can call cellphone in china, 01186591xxxxxx is the right way to call, what did u hear when u called? did u try any other #?
It said 6UN1, the nubmer you have reached is not in service. or 8UN3. every time, when I call same number, it gives me different code.
07-07-2017 12:02 PM
@pm1 wrote:hi, did you get the problem solved?
i am planning to get the LD add-on, but i am afraid i will face similar problems...
No, You can call international cellphone, but can't call fixed line telephone.
07-07-2017 02:39 AM
hi, did you get the problem solved?
i am planning to get the LD add-on, but i am afraid i will face similar problems...
07-06-2017 11:54 PM
@Slinxci wrote:
@jackfzhao wrote:could u pls show me the format u dial?
for my example, guangzhou............0118620xxxxxxx, tianjing.................0118621xxxxxxx
I was calling Fujian provice, dial 011860591xxxxxx, or +860591xxxx, and 01186591xxxxx, no one works
that's weired, i assume u have the right addon working because u mentioned u can call cellphone in china, 01186591xxxxxx is the right way to call, what did u hear when u called? did u try any other #?
07-06-2017 11:46 PM
@jackfzhao wrote:could u pls show me the format u dial?
for my example, guangzhou............0118620xxxxxxx, tianjing.................0118621xxxxxxx
I was calling Fujian provice, dial 011860591xxxxxx, or +860591xxxx, and 01186591xxxxx, no one works
07-06-2017 11:40 PM
could u pls show me the format u dial?
for my example, guangzhou............0118620xxxxxxx, tianjing.................0118621xxxxxxx
07-06-2017 11:37 PM
@jackfzhao wrote:remove the number 0 behind 01186
@Slinxci wrote:
@jackfzhao wrote:as i know, the provincial code in china like 010, 020..., did u remove the 1st 0 n type it like +8610....., +8620....?
@Slinxci wrote:I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a cellphone. I am not sur if I can call a fixed line telephone.
I tried 011860XXX, +860XXX, no one worked
I tried, not work
07-06-2017 11:31 PM
remove the number 0 behind 01186
@Slinxci wrote:
@jackfzhao wrote:as i know, the provincial code in china like 010, 020..., did u remove the 1st 0 n type it like +8610....., +8620....?
@Slinxci wrote:I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a cellphone. I am not sur if I can call a fixed line telephone.
I tried 011860XXX, +860XXX, no one worked
07-06-2017 11:30 PM - edited 07-06-2017 11:31 PM
Does the 400 mintues show up on your self serve.?
Just saw the reply
07-06-2017 11:29 PM
@jackfzhao wrote:as i know, the provincial code in china like 010, 020..., did u remove the 1st 0 n type it like +8610....., +8620....?
@Slinxci wrote:I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a cellphone. I am not sur if I can call a fixed line telephone.
I tried 011860XXX, +860XXX, no one worked
07-06-2017 11:27 PM
@Samianauman wrote:
When you purchase add-on did you follow the 2 step process first you purchase add on and fund get transfer from cc to public mobile funds then you buy again same add-on from available funds. ?
Yes, I can see the add-on in my account.
07-06-2017 11:24 PM
as i know, the provincial code in china like 010, 020..., did u remove the 1st 0 n type it like +8610....., +8620....?
@Slinxci wrote:I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. There is always a error, I can not call fixed line telephone. but it works, when I call a cellphone. I am not sur if I can call a fixed line telephone.
07-06-2017 11:21 PM