incorrect text from Public Mobile

[GandL]

I got a text from Public Mobile saying that my plan was due for renewal and that there are insufficient funds in my account to renew my plan. My plan is $13 and I have $42 credit in my account. What's going on?

[JL9]

Many claim they receive texts or messages saying they cannot call or they reached their minutes limits even when they have unlimited calling. 

[dust2dust]

@JL9- I was addressing your "minutes". I agree with all the others that seem to be erroneous.

[JL9]

Me neither knock on wood but a ton of customers have based on just posts on the community so it's definitely a thing and it's not just one messages it happens for a few different areas 

[dust2dust]

@JL9- I've never had erroneous texts for 10 minutes or texts left.

[JL9]

They are renowned for inaccurate messages in error for stuff like that or data, or minutes. You can disregard 

[Yummy]

It was done by nasty hackers so people can come here, post panic questions and generate response of those who never sleep so they can get more Bravos.

[MrSpock]

@GandL hi that text has been sent out in error the last few days,just ignore it 

[dust2dust]

Just ignore it. You have a balance so it's obviously sent in error. The system is still getting through the new update. The testing was quite apparently way sub-par.

[softech · Accepted solution]

@GandL ignore the text, it was sending to everyone whose plan renewing soon without checking if they really have enough fund or Autopay setup.  Just ignore if you know you are ok

[Timer]

@GandL 

just ignore this message