2GBBONUS promo, will this transfer if I switch to a 4G plan?

[LeePublic]

I am wondering if I switch plans with this permanent promo on my account will it transfer? I heard from others on this forum it will transfer as long as my plan is $35+. Say if I bump up to the $41.25 4 GB 4G speed plan, while keeping the 2GB promo data? Can I do this?

[JL9]

I'm guessing they won't based on their track record but at least new customers get a ton more reward points/$$$$ for a year then everyone else 👍

[JL9]

I was wondering the same thing, keep us updated if you get an answer from a CSA

[Timer]

@LeePublic 

for 2GB free bonus data that code 2GBBONUS and if you change plan you will losing the promo 2GB,

but for add-ons no expires until you use all

my option contract to support team to you make sure for it.

[dust2dust]

It's my opinion that from a business perspective, yes. But YMMV. Wording says not. And 3G and 4G are different animals.

[Yummy · Accepted solution]

Usually promo is tied up to specific  Plan.

If I were you I would contact agent for firm confirmation that if you switch you will Not lose your promo. In that case you will have it in writing and can argue if you loose it.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.