2 hours ago
I'm trying to port over from fizz, getting an 'incorrect esn/meid' message
2 hours ago
@instantplaces wrote:I'm trying to port over from fizz, getting an 'incorrect esn/meid' message
Is that based on a text message that Public Mobile sent you informing of that error? You'll need to use the chatbot to contact a Public Mobile customer support agent.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
As for the ESN/MEID mention in that text message, neither of those codes exist. It's the IMEI that you'll need to double check (if you are unable to get the Fizz account number).
2 hours ago
@instantplaces wrote:I'm trying to port over from fizz, getting an 'incorrect esn/meid' message
Try entering your old account number instead.