just installed iOS16.4 and all in and out calls keep failing. Texting is working fine. I didn't port my old number. I tried SIM card on another phone (iOS15.1) and was failing too. It could be SIM card.
@elijusu First make sure your Carrier profile is updated
But, your issue might not be really related with the iOS upgrade. There has been some voice issue for some customers in the last couple days
Try this first, power off the phone for 5 mins and then power up and try again
If that does not work, please open a ticket with PM support for them to refresh your account, they will be able to resolve it
1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there