iMessage not working

[Kellymac]

All of a sudden I’m not able to send iMessages. For some of my iPhone contacts, it won’t send the message at all, it says iMessage must be enabled to send this message. iMessage is already enabled. For some other iPhone contacts it will send the message but it goes through as green. 
I have already gone into settings and toggled off/on the iMessage switch. And I’ve turned my phone off twice. Any other suggestions??  Thanks! 

[hTideGnow]

HI @Pike1 

can you receive calls and SMS text from friends?  If so, this is again a problem with Apple and I don't think PM can help much

Try the remove phone number and add it back after a reboot after waiting for 24 hours

[Pike1]

Thanks, but it still says waiting for activation under send/receive. I have submitted a “ticket” to the company. I just joined last week.

[hTideGnow]

HI @Pike1 

the wheel thing is ok, just it takes time for iMessage server

Try remove the phone number from the iMessage Settings first, reboot the phone and wait another 5 mins before you put the phone number back and re-register iMessage.  Again, it could take time, but that is more an Apple server issue

[Pike1]

Same problem, but your solution didn’t work for me. In iMessage/send/receive, I couldn’t place a check mark by my number. A wheel beside the number turned endlessly. I tried to remove the number and add it back but it wouldn’t let me remove it. Any suggestions?

[Kellymac]

Yes!  Phil answered my post and it worked!   
When I went to settings/messages/send and receive/, where it says “you can receive iMessages to and reply from….” My phone number wasn’t ticked off, just my gmail address. Once I ticked off my phone number also and came out it worked!!!  I don’t know how it got “unticked” but all good now  Hope it works for you!

[nimish]

Were you able to find the solution. I am having same issue and public mobile support has not been helpful, not to say its just  fragmented and there is no phone no or a person you can speak with directly. 

[Phil_Adelphus]

@Kellymac   Glad it was an easy fix!   It happened to me a while back after an ios update.   

[Kellymac]

Phil thank you so much!!!!  When I went to settings/messages/send and receive/, where it says “you can receive iMessages to and reply from….” My phone number wasn’t ticked off, just my gmail address. Once I ticked off my phone number also and came out it worked!!!  I don’t know how it got “unticked” but all good now lol. Thank you!

[Phil_Adelphus · Accepted solution]

@Kellymac  In Settings - Messages - Send and Receive, is everything that should be check marked there checked?   Maybe try signing out of Apple and then signing in again.   Just checking the obvious, you do have wifi or cellular data enabled?