On signal and text message since March 1

[Danielli]

Dear Sir

i do not have signal on my phone since March 1. It was working before March 1. Please advise ASAP

[Yummy]

If you did not do ANY changes to your phone's settings do NOT reset anything.

Reboot your phone (turn it off, wait a bit, turn it on), remove SIM clean contacts, try another PM sim in your phone if available.
It could be PM has signal issue in your area. Check for reported outages.

[hTideGnow]

hi @Danielli 

try Reset Network Settings on your phone first

also test your sim card on another phone

and of course, make sure your account is active and not suspended due to renewal problem

[eddieO]

@Danielli, just a heads up that this a community forum where you can ask questions and get quick answers but there are no employees here.

Are you able to restart your phone? Have you been able to test outside of your current location (assuming that you are trying this at home)? You can also check to see if there are any outages in your area:

Telus Outage Map: https://istheservicedowncanada.com/status/telus/map

TELUS Service Status: https://www.telus.com/en/qc/outages