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Issues with transferring number

Ness28
Great Neighbour / Super Voisin

I transferred from Bell to PM, and my friends have told me that my iMessages are going through to them from my iCloud email, and not my phone number. I have tried several times to fix this. I don’t know what’s going on. I restarted my phone like I was instructed to and it’s an absolute mess

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Ness28   When you go to Settings - Messages - Send and Receive, is your telephone number checked there, not just your email address?

slusagm
Mayor / Maire

Usually a Reset Network Settings on the iPhone would be sufficient.  If still not fixed, turn off iMessage and reboot phone and then turn iMessage back on, this would re-register the phone number 

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