i want to update payment method

[sheeny]

cannot find a tab that says "payment" to update payments

[Chalupa_Batman]

I'm glad I was able to help.

[sheeny]

ABSOLUTELY NO BUTTON FOR PAYMENTS    I SHUT IT DOWN , HAD DINNER , CAME BACK AND RE OPENED MY ACCOUNT AND THERE WAS THE HUGE PAYMENT BUTTON ON THE LEFT OF THE PAGE   WIERD

[sheeny]

I SHUT IT DOWN   CAME BACK LATER AND VOILA   THE BUTTON FOR PAYMENTS WAS THERE THIS TIME   WIERD !

[sheeny]

THE WIERD THING WAS THAT THERE WAS NO BUTTON ON THE PAGE IN MY ACCOUNT     I SHUT IT DOWN , HAD DINNER , CAME BACK AND RE OPENED THE MY ACCOUNT AND VOILA   THERE WAS THE BUTTON   THATS WIERD

[BKNS27]

@sheeny 

If you are using the PM app, click on the + in circle bottom left.

[softech · Accepted solution]

@sheeny 

To update your credit card information, you can easily done that via My Account

Please login to My Account, go to Payment page, click Manage Subscription, and click Manage Payment Method, or use this direct link: https://myaccount.publicmobile.ca/en/account/payment/manage-card

[Chalupa_Batman]

Hey @sheeny 

Here is how you do it.

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway.

When you log in to your Public Mobile account, go to the Payments button.

On the right hand side, click on Manage Subscription.

Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled.

Created by Chalupa Batman