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[vspot]

if i got a pm from a mod that told me my plan has been modified, how do i accept or initiate or confirm this rate/services  adjustment?

[kselmak]

Hi @vspot 

If you click on the title of the message you will have access to all the links in it and be able to respond

Thanks

[gblackma]

@vspot just reply to the private message. But first log into your self service account and see if the plan that you asked for was applied. I also, it would be easier to respond if you use a computer. 

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@vspot wrote:

if i got a pm from a mod that told me my plan has been modified, how do i accept or initiate or confirm this rate/services  adjustment?

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[ShawnC13]

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@vspot wrote:

if i got a pm from a mod that told me my plan has been modified, how do i accept or initiate or confirm this rate/services  adjustment?

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Did you ask them to do it?  There must be some background to the story.  If you asked for it and they said it has been done than it is probably done