i am locked out and phoneless

[Valeriedavidson]

I cannot log into my account and seriously annoyed i need a phone for work and am phoneless fix now please

[RobertQc]

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@Valeriedavidson wrote:

I cannot log into my account and seriously annoyed i need a phone for work and am phoneless fix now please

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@ValeriedavidsonWhat is happening? Did you forget your password? What is the error you are getting? Is your account still active? Did you lose service for more than 90 days? If so the account is deleted and you need to make a new one.

If your account was recently locked / forgot your password / less than 90 days and the reset link is not working you want to contact the moderator team. Click this to send them a message. Remember to give a full description of your issue with as much detail and include your name, account number and/or phone number and pin number so they don’t send you a message back asking for more details. 

[srlawren]

@Valeriedavidson if the "forgot password" feature didn't work for you, you can learn how to contact the moderator team via private message for assistance with your account:  https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Get-Help/ta-p/251745