08-03-2023 12:24 PM
My bank card was updated and now my cell phone is down and my email can't be verified at the moment, I can't log into my account, what can I do?Please help me , Thank you
Solved! Go to Solution.
08-03-2023 12:36 PM
You have to have available either mobile phone or email to receive a code to log in.
I am not aware of third option to receive security code.
08-03-2023 12:25 PM
@JANELLWANG Is your account trying to send code to phone ? If so try tapping resend code a few times . You should then get option to send code to email instead . If no luck please submit ticket with support to help you regain access
private message To CS_Agents click
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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
