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how to change number phone number set in eversafe

Rip2045
Great Neighbour / Super Voisin

im locked out of my account because my eversafe number did not update when I ported my number over

1 REPLY 1

hTideGnow
Mayor / Maire

HI @Rip2045 

on the login screen that give you the 2FA code, click Didn't receive code, and then Send email

if you can login, go to Profile , click Manage EverSafe ID and you can update the phone number

But if you cannot login with the email option, then you will have to have CS agent's help to update, please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

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