how do i set up a new phone with no phone number on a reset phone

[slusagm · Accepted solution]

Oh, you need PM app to complete the activation.   Just in case you have trouble logging in the PM app, ask PM to help by message :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage        

[Chalupa_Batman]

---

@RichardBo wrote:

we did those steps and don't have a phone number yet from public mobile

---

You just need to follow the steps and a phone number will be given to you.

[RichardBo]

we did those steps and don't have a phone number yet from public mobile

[Chalupa_Batman]

---

@RichardBo wrote:

I think we set up with public mobile wrong from the laptop and do not have that choice on the laptop web site

---

No worries @RichardBo . Even if you started on the laptop, you can now download the app on the phone and log in, you can then continue the process from there.

[RichardBo]

I think we set up with public mobile wrong from the laptop and do not have that choice on the laptop web site

[slusagm]

Just choose a new number 

[Chalupa_Batman]

Hello @RichardBo 

To sign up for Public Mobile, you need to download the app to your phone. Follow the instructions as it's super easy to do.