how do i get a new pin

[will13am]

@maryw1 , to get a new PIN code for your account, you need moderator team assistance.  Click on the question mark on the lower right corner and follow the prompts to initiate a ticket.  

[Dunkman · Accepted solution]

@maryw1 

You will need to contact moderator to get a new PIN for your self service account.  Did you forget your PIN?  You did get a introductory text when you first signed up that would have shown your PIN number that you chose when you first activated.

To contact moderator via 2 methods:

1. Ticketing system - faster response time

Click on the question mark on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.  

or

2 Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437