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how do i change my email address for my public mobile account

suzanne55
Great Neighbour / Super Voisin

I gave public mobile an incorrect email address and i can't login to change it to my correct one - help

3 REPLIES 3

BKNS27
Mayor / Maire

@suzanne55 

You can still login with the incorrect email and use the password and have 2FA code sent by text.

You can have your email address changed with the help from a CS_Agent:

RossN
Mayor / Maire

@suzanne55 

hi you need to  to contact a customer service agent for account email reset or change 

 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

 

2. alternatively you can private message them here                               

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