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Hi I was trying to reset my account password with all check points being ticked for new password.

xghee
Great Neighbour / Super Voisin

However, the system is keeping pop up red notice saying there is error with password resetting

3 REPLIES 3

sadek
Good Citizen / Bon Citoyen

@xghee

Delete all browsing history and try again. I hope It will fix the problem. I have fixed the same issue by deleting the browsing history.

HALIMACS
Mayor / Maire

@xghee 

 

Are you 100% certain you're using the correct email address?

 

Check back in your email accounts to ensure it's the one that's receiving any emails from public mobile.

hTideGnow
Mayor / Maire

HI @xghee 

 

Try to clear cache, close and relaunch the browser

or Try to use another browser 

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